Cookies

What are Cookies?

Similar to other commercial websites, our website utilises a standard technology to collect information about how our website is used by individual computers connected to the internet.

This information is gathered through "Cookies". Cookies are small files of letters and numbers that we put on your computer's hard drive. These small files allow us to distinguish you from other users of our website, monitor website traffic and to personalise the content of the site for you. This ultimately helps us provide you with a good experience when you browse our website and allows us to improve our site going forward.

Please note however that Cookies cannot retrieve any personal data from your hard drive or pass on computer viruses.

What Cookies do we use on our websites?

The Cookies we use are as follows:

  • Essential Cookies – These are essential for the operation of key features of our website, including our ticket basket to allow you to complete your purchase. These Cookies don't gather any information about you that could be used for marketing or remember where you've been elsewhere on the internet, but if you do not successfully make your purchase and you have provided your email address at that stage we will let you know by email to check if we can assist further with your purchase.
  • Analytical/Performance Cookies - These allow us to recognise and count the number of visitors to our website, see where visitors have come to the site from and the pages they visited, and to see how they navigate and use the website. We use this information to compile reports and to help us improve the way our website works (e.g. by ensuring users are finding what they are looking for more easily). These Cookies do not collect any information that could identify you. All the information collected is anonymous and is only used to help us improve how our website works.

    One of the analytics tools that our wesite uses is Google Analytics, to learn more about Google Analytics, you can visit www.google.com/policies/privacy/partners/.
  • Third Party/Targeting Cookies– These are Cookies used by:
    • Social network sites (e.g. Facebook, Twitter, LinkedIn, YouTube, etc.), which may use information about your visit to target advertising to you on their websites. Third Party Cookies such as these are set by a domain other than the one being visited by the user. Please therefore note that we have no control over the dissemination of these types of Cookies and recommend that you should check the third party websites for more information about these cookies.
    • Third-party suppliers and/or advertisers, carefully selected by us, who may use information on your visit so that they can present you with adverts that you may be interested in.

For further information about different types of Cookies please visit http://www.allaboutcookies.org.

How can you control or delete the Cookies used on our website?

Browsers are usually automatically set to accept Cookies. By navigating around our website we will automatically assume that you are happy with Cookies being set by us to improve your online experience.

If you would prefer not to receive any Cookies, you can adjust the settings on your internet browser to alert you each time a Cookie is presented to your computer, or you can delete any Cookies that have been stored on your hard drive.

Please note that if you prevent us from placing Cookies on your computer during your visit (including Essential Cookies), or you subsequently delete a Cookie that has been placed, this may effect the functionality of our website and it will not be possible for you to use our website effectively. This will apply to all websites, as well as our own, once cookies are disabled via your browser settings.

Instructions on how to adjust your internet settings for Cookies for the four most used web browsers are below:

Guide to Disabling Cookies using Web Browsers

Browser Type

Instructions on how to disable Cookies

Safari
  1. Go to the Safari menu.
  2. Click on the “Preferences”.
  3. Click the “Security” tab.
  4. Under “Accept Cookies”, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+
  1. Click on “Tools” in the menu bar.
  2. Click on “Options”.
  3. Click on “Privacy” Tab in the top section.
  4. From the drop down box, select “Use custom setting for history”.
  5. Un-tick the box that says “Accept Cookies from sites”.
  6. Click “OK” and close the screen.

Internet Explorer 7.0+
  1. Click on “Tools” in the menu bar.
  2. Click on “Internet Options”.
  3. Click on “Privacy” Tab in the top section.
  4. Click on the “Advanced” button.
  5. Select “Accept”, “Block”, or “Prompt” for either “First party Cookies” and “Third Party Cookies”.
  6. Click “OK” and close the screen.

Google Chrome 8.0+
  1. Click to the “Tools Menu”.
  2. Click on “Options”.
  3. Click on “Under the Bonnet”.
  4. Click on “Cookie Setting” button and tick “Block all third-party cookies without exception”.
  5. Close the screen.

For other web browsers, please use the “Help function” on your browser for details on how to do this.

For information on how to restrict or block Cookies on your mobile phone, you will need to refer to your handset manual.

Alternatively, please visit www.aboutcookies.org which will give you useful information on how to restrict cookies and delete cookies.